Support Center

Welcome to the Technology Visionaries Support Center

Please use the following contact information for technical support requests only. For all other inquiries please use the information and form on the Contact Us page.

service request

Option 1: Open a service request from your computer

  1. Look in the lower-right corner of your computer screen where the clock is located to find our icon.
  2. Right-click on the icon and choose Create Service Request.
  3. Fill out the forum and click the Send button. You can also attach a screenshot of an error with the Attach Screenshot button.

Client Service Portal

Option 2: Client Service Portal

Click the button below to access our Client Service Portal. Create new service requests or monitor the status of existing requests. If don’t have a logon, you can request one with our support team.
Access Client Service Portal
Telephone Support

Option 3: Telephone Support

Call 732-587-5960 Option 2 (Technical Support)
Submit a Support Request

Option 4: Submit a Support Request

Submit a Support Request
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Remote Support Portal

Remote Support Portal

Please enter the 6 digit pin code in the space provided below when requested by the engineer.