Macs running OS X are often touted as the most secure machines. While OS X is definitely more secure than other operating systems, it may not be as secure as owners think. A new trojan that takes advantage of a security flaw in OS X has been discovered, and it’s a doozy. This has the potential to be a security nightmare.

If you mention “OS X” and “virus” in the same sentence, you’ll get some weird looks from Mac users. Traditionally viruses and trojans on OS X were near non-existent, but there’s a Mac specific trojan, codenamed Flashback, that has affected more than 600,000 computers. This is big news as it shows that machines running OS X may not be as secure as first thought.

Many Mac owners are unsure of what exactly the Flashback trojan is, what it does and how to ensure they’re not infected. We’re here to help clarify the situation.

What is a Trojan and What Does Flashback Do? In general terms, a trojan is a piece of malicious software that infects a computer and gives control of part, or the whole computer to hackers. The Flashback trojan takes advantage of an OS X Java vulnerability and infects computers by tricking them into downloading a fake Java update.

When the program is installed, Flashback will download and install the main trojan code without the need for permission from the administrator. From there it proceeds to hijack your browser, redirect search queries to websites developed by hackers, and then take advantage of pay-per-click advertising.

Why Should I be Worried? While this version hijacks your browser, there are far more sinister things it could do. As this trojan acts as a downloader, there’s nothing stopping the developers from updating the malware to steal passwords, banking information and other confidential information.

How do I Ensure My Mac is Clean? Apple has released an update for machines running OS X 10.6 and later. The first step you should take is to update your computer to patch the vulnerability. To update your Mac:

1. Press the Apple logo, located in the top right hand of your screen.
2. Select Software Update...
3. Press Install and Restart.

While the patch will prevent Flashback from working, it won’t delete the program if you’ve been infected. The Internet security company F-Secure has developed a script that scans your computer and removes Flashback if found. Once you have downloaded the script, open and run it. The script will search your computer and place the infected files in an encrypted ZIP folder labeled Flashback_quarantine.zip.

Flashback has infected a higher number of Macs than any other trojan to date and goes to show that Macs also have security flaws. This also serves as a reminder that you should have a virus scanner and security program running on your Mac. If you have any questions regarding the security of your Mac or other devices, please don’t hesitate to contact us. We are here to help keep your machines secure.

With the multitude of devices at our disposal we have become a society of interconnectedness, and have seen once clear divisions of work and personal life blend into one. This has created an international society of workers who are experts at balancing a number of tasks, while never really being able to focus on one task. There are just too many factors pulling our attention in multiple directions.

It’s time to reclaim our focus at work and here are seven tips to help you do so.

1. Practice productivity wind-sprints. While at work, we’re normally doing work while browsing Facebook or chatting. This can be harmful for productivity and shifts your focus from important work related activities. Interval training is a great way to increase your focus. Get a timer, set it for ten minutes, and focus solely on your work. When the timer goes off take a two minute break.
2. Defensive scheduling. Our days are filled with commitments and we struggle to keep up with our projects or find time to work uninterrupted. Schedule a meeting with yourself at a convenient time. Treat this meeting like a real meeting, no interruptions. This is your time to focus on important tasks or projects.
3. Socialize with your tablet. Separate work from social activities with a tablet. We’re often just hitting our stride with work when BING, we get a chat message. What do we do? Immediately reply to the message. When we do that we lose our focus and struggle to regain it. Why not use use your tablet for all social activities and work computer strictly for work? Combined with tip one, this could really help you focus.
4. Realize your unconscious focus. The vast majority of managers often aren’t sure what the top issue in their mind is. It comes with multitasking, we’re always making less important ideas critical, and this takes our focus off the most important issues. To realign your focus take some time, let your mind wander, and make note of the ideas you keep returning to. These are your most critical issues.
5. Focus on most important tasks first. When you get into the office in the morning switch off your phone and email alerts. Focus on your most important priorities, this will give you time to get your most important work out of the way, before you shift your focus onto other less important projects.
6. Disconnect. Many of us don’t take time to give our brains a rest, we’re always thinking and possibly worrying about work. It’s beneficial to your mental and physical health if you take time each day to disconnect from the office. Temporarily sever all ties with the office and focus on something you enjoy doing. Remember, this is your time don’t think of work, focus on the activity.
7. Can’t focus? Consider if what you’re doing is right for you. If you find that you really can’t focus, even with the previous techniques, it might be time to consider that what you’re doing is actually something you don’t care about or enjoy. If this is true for you, then it’s time to start looking for a change.

With these tips you should see an increase in your focus and productivity. If you would like to know more about how to improve your productivity please contact us, we can help.

Collaboration is important to a company’s success, and one of the tools that has enabled collaboration is Skype. Utilizing Voice over Internet Protocol (VoIP) it offers users a way to communicate and work together across vast distances at a low price. With these benefits, businesses have been integrating Skype in greater numbers.

Skype has some excellent features but many businesses stick to the basics. Here are four ways you can better utilize Skype.

• Call forwarding. If you’re expecting an important call but have to step away from the computer for a bit you can forward any calls to your phone. To set up call forwarding: open preferences and select Calls. You will see the option to set up call forwarding at the top of the page. Press the Forward calls radio followed by Set up Forwarding. Be aware that regular call rates will be charged.
• Screen sharing. Skype is a terrific collaboration tool and many businesses take advantage of it by holding virtual meetings. You can take this one step further by sharing your screen with other parties you are chatting with. This is a fantastic way to give virtual presentations. To share your screen while in a chat press the plus symbol at the bottom of your screen, or right click, and select Share Screen.
• Customer service tool. Using Skype is a convenient way to get in contact with your customers. Ask your website developer to put a Skype button on your website. Be sure to add when you or your employees are available to be contacted.
• Add-ons. Skype has solid features but there are a multitude of add-on apps that can make it even better. Some apps allow for closer collaboration, let you broadcast pre-recorded messages, or record video and audio calls. The apps can be downloaded from the Skype Shop.

Skype has many useful features that when utilized allow businesses’ clients and employees to communicate with ease. If you would like to know more about using Skype or other VoIP services in your company please give us a call.

Computers have changed a lot since the early days, going from machines the size of buildings to devices not much bigger than a stack of paper. The next big step in this evolution is the tablet computer, and leading the charge is the Apple iPad. With a multitude of useful features including the ability to draft and present presentations, businesses have been adopting the iPad in larger numbers.

If you’re on the road and give lots of presentations, the iPad can be the perfect tool as it allows you to leave the laptop at home, or in the hotel room. Here are three programs that are great for creating and giving presentations on the iPad, and what you need to give presentations on big-screens such as projectors and TVs.

Keynote Keynote is Apple’s presentation software. With this app, users can create some really professional looking presentations with ease. The one downside to Keynote is that it has trouble interacting with presentations created using Microsoft PowerPoint. Some fonts, clipart and animations used by PowerPoint and not Apple, will simply not copy over.

SlideShark SlideShark is perfect for users who aren’t comfortable with Keynote or are more comfortable with Microsoft PowerPoint. It works by uploading your presentations using SlideShark, converting them into a format the iPad can read and syncing them with the iPad. This is a great app for users of PCs.

Power Presenter This app is for presenters who want to give presentations on a projector, as its main purpose is to make it easier for the iPad and projectors to sync with one another. After you’ve finished your presentation, save it as a PDF and hook up your iPad to the projector you’ll be using. The app will simultaneously show the presentation on the screen and your iPad. This app is good if you don’t have the time to set up the projector whenever you give a presentation.

What You Need to Give Presentations When you switch over to using the iPad for presentations, you’ll need two adapters that allow you to hook the iPad up to the various different visual outputs e.g., TV screens and projector units.

The first adapter is a VGA adapter which will allow you to connect your iPad to the majority of projectors. When you give a presentation using a projector, plug the VGA cable into your iPad and the projector, and you should be ready to give your presentation.

The second adapter is for TVs and projectors that use HDMI outputs. Apple calls this adapter a “Digital AV Adapter” and it can be found on the Apple Store. When you plug in the adapter, your display should show up on both the screen and your iPad.

If you have any questions about using your iPad to give presentations or other uses for your Apple products, please contact us. We’re more than happy to sit down and discuss solutions with you.

Everyone has the right to privacy and most are willing to go to great lengths to keep their information private. When it comes to the Internet however, many of us seem to be freer with our private details. Companies have been taking advantage of this and have been using the Internet to research applicants who apply for jobs. A few companies have gone a step too far, much to the indignation of job seekers.

News agencies have been carrying stories about companies that have been asking job applicants for their Facebook logins and passwords before or during an interview. This is a slightly unsettling trend when observed from the job interviewee viewpoint.

It’s become a common practice of employers to look at the social profiles of potential employees to get to know the job seeker on a more personal level. Users have responded by ensuring that their profiles are private, much to the chagrin of would-be snoopers. So what have companies done? Some have started asking potential employees for access to their social media usernames and passwords. This new practice has the masses wondering, “Is this legal and am I protected?”

Currently there are no laws (in the US) that state that it’s illegal for employers to ask employees, potential or otherwise, for their social network usernames and passwords. There are however lawmakers in California, Maryland and Illinois who have introduced legislation that will bar companies from asking for account information. But this is by no means law yet.

Facebook has weighed in on this as well, “This practice [asking for passwords] undermines the privacy expectations and the security of both the user and the user’s friends. It also potentially exposes the employer who seeks this access to unanticipated legal liability.”

What Facebook means by this is that if a company does check into a potential employee, sees they are part of a protected group e.g., LGBT, and does not hire a person on those grounds the company could face claims of discrimination. Beyond that, Facebook also pointed out that giving out or soliciting passwords to your or another user’s account is a breach of Facebook’s Statement of Rights and Responsibilities.

According to most articles, this is a fiasco. But if you look at it from an HR point of view, you want to know that the person sitting across from you really is who they say they are. You are protecting your interests as much as the interviewee is protecting their privacy. Short of asking people for their passwords there are five legal actions you can take to find out more about an interviewee.

• Basic Internet search: Your results may return hits for other people with the same name. To get around this, narrow the search by adding an email address, phone number or address.
• Facebook: It’s perfectly fine to use Facebook to search for a job seeker’s profile and do a little social snooping. Don’t forget, there are other social media sites out there, LinkedIn is a particularly good source for discovering a person’s work history. A big boon of Linkedin is that users tend to be free with their work related information on this site.
• Conduct background checks: It’s a good idea to conduct checks, especially if you work with money or other high value items. If you don’t have time to conduct checks, there are companies that will conduct checks for you. It’s important to be aware of the law regarding background checks in your region.
• Ask for, and check references: Companies just don’t do this anymore. It only takes a few minutes to call or email each reference provided. If you call the referrers and ask the right questions, you could learn a lot more about the applicant this way.
• Prepare ahead of time: We are all busy, but it’s important that you look over a resume before the interview. Pay close attention to employment history and take note of gaps in employment or short stints (less than one year) at companies.

You will be able to find just as much information about a person by using legal means to research as compared with asking for their social media accounts. If you would like to learn more about Facebook or other social media sites let us know.

Android has become one of the most popular operating systems used by tablets. Its openness and customizability have attracted masses of businesses who have grown tired of using devices with restriction. While there are still limitations with Android tablets, they can be circumvented by rooting.

Before you root your tablet it’s beneficial to know the pros and cons associated with it.

What is Rooting? When you buy an Android tablet, it will have limitations placed on the OS by the maker of the tablet to prevent inexperienced users from inadvertently ruining their device. What rooting does is give users access to the basic or “root” level of the tablet, in other words it removes all restrictions placed on the OS. If you’ve heard the term “jailbreaking” for Apple’s products, rooting is akin to that.

Benefits to Rooting There are a number of upsides to rooting your Android tablet. Some of the most positive features are:

• Access to More Applications. If you root your tablet, you’ll have access to a wide variety of apps not available to unrooted tablets. If you go to the Google Play store, and type in Root you’ll see a list of apps that are only available to rooted tablets. Some of the most useful include ones that allow you to do a full backup of your system or change your layout.
• Improved Performance. When you root your tablet, you’ll be able to control its performance. This includes being able to make it open and close apps faster or decrease processor speed which will increase battery life.
• Latest Version of OS. Companies that create tablets and devices that use the Android OS are notorious for taking a long time to update the OS. Case in point: Google released Android 4.0 in December 2011 and some devices still haven’t been upgraded. If you root your tablet, you’ll be able to update your device to the newest version of the Android OS by using a ROM - the most basic level of software that allows your Android device to operate. ROMs are akin to drivers used by computers.

Drawbacks to Rooting There are some drawbacks to rooting that you should be aware of. The first issue is that if you do root your tablet, the warranty will be voided. If the manufacturer finds that you’ve rooted your device, they could refuse to fix it, forcing you to go to less than reputable dealers.

The second problem is that if rooting is carried out incorrectly you run the risk of “bricking” or “bootlooping” your device. Bricking is when your tablet’s software glitches causing the tablet to stop working, making it about as useful as a brick. Bootlooping is similar to bricking, however your phone will boot up, turn off, boot up and turn off in an endless cycle.

The final downside to rooting is security. There has been an increasing number of malware apps designed specifically for Android devices. If you have a rooted tablet and download apps not from Google Play, there’s a higher chance that the app you download will be infected.

Should I Root? With both powerful benefits and potentially nasty problems, the question is, “Should you root your tablet?” The answer is a bit ambiguous in that it really depends on what type of user you are. Advanced users who want to micromanage their device will be able to do just that if they root, while users who are happy with their tablet will not see much of a difference.

If you do choose to root your tablet, search the Internet for guides on how to root your device and carefully follow the instructions. Should you like to learn more about rooting, or Android tablets please drop us a line, we’re more than happy to hear from you.

Technology has advanced at a rapid pace over the past 30 years, with many devices moving from physical systems to digital versions, including one of the most useful: the telephone. While the use of landlines is still prevalent among some businesses, many have started to turn to the digital version, Voice over Internet Protocol, or VoIP.

VoIP has become the main backbone of voice communication for a growing majority of companies, offering numerous benefits including potentially large cost savings, and decreased maintenance costs. When it was first introduced, the technology needed to run a VoIP system was expensive, limiting it to MNCs and other large organizations. However, over the past few years, the technology has come down in price and is now available for next to nothing, allowing SMEs to make the switch to VoIP. If your company is thinking of ringing the changes, there are some necessary requirements you should meet before you migrate.

Foundation A solid foundation for VoIP is key, as without a good foundation you’ll find that network speed and call quality are poor during heavy use. Most SMEs aim for a VoIP system that can handle around 10 employees on the phone at any given time. Before you start the integration, you should track your current call volume by keeping a note of the number of calls in and out, while paying close attention to call volume during peak hours and days.

You should also investigate the speed and stability of your current Internet connection. While a fast DSL or cable connection is good for browsing, it may not be robust enough to handle VoIP communications, which need a connection that is both quick and stable. Look at your downstream (traffic into your network) and upstream (traffic out of your network) connection speed during a time when the network is experiencing heavy data use. Anything over 1.5 Mbps in both directions should be enough to handle the majority of VoIP systems. Most Internet service providers offer a connection speed well above that, but it’s important to check it out first.

Framing When you have a solid foundation that will support your needs, the next step is building the frame for VoIP. You should determine exactly what’s required from your new system. Some good questions to ask include: Am I going to need to make international calls? How many VoIP connections am I going to need? Am I going to want to make video calls? What’s my budget?

Once you’ve determined your needs you can move on to picking equipment. If you’re a business that typically sticks to local, and some long distance calls, you shouldn’t require much in the way of equipment. The vast majority of companies use a device called a media gateway that allows normal phones to interface with an Internet connection - essentially turning a regular phone into a VoIP phone. If you’re a business that would like to take advantage of the more advanced features of VoIP, like portability, you’ll need more state-of-the-art equipment.

The final issue you need to address is security. On its own, VoIP is not the most secure of connections, as it’s open to all the same types of security breaches that computers and networks can fall prey to. To combat this, many good VoIP service providers will have security measures in place to protect VoIP calls on their network. On your end, it also helps to keep your Internet security up-to-date and conduct regular system scans.

Once you’ve addressed the internal requirements it’s time to start looking for a VoIP service provider. Take your time, shop around, ask competitors and other businesses what service they use. One question to ask a prospective provider is if they will be able to migrate your current number onto their system? While most can switch over your existing numbers, it can take a while, depending on your location and local legislation. So be sure to check if the provider can migrate your numbers and how long it will take.

From there, you should be ready to switch over to VoIP. If you’re still unsure of the process, there are consultants available who can help with the preparation, selection and integration. Good luck, and if you need more information about VoIP, we are here to help you.

One issue that’s gaining steam, especially with SMEs, is business continuity planning. Many companies are starting to develop plans so that they can continue to operate through both problems large and small. If you’re one such company, and are stuck at the point where you need to choose between software and templates, we have some advice for you.

The decision between templates and software can be a tough one to make, as whichever one you choose, you’ll be using and relying on for a long time. To help you we’ve covered some pros and cons on both choices:

Using Software If you choose to go with a software program, you will be walked through the whole process allowing you to develop a useable plan. Another benefit of using software is that you’ll be able to develop reports if needs be.

The drawbacks of using software include cost, inflexibility and learning time. For the most part, business continuity planning software is not cheap, and at times can be inflexible due to limits within the program. If you have a niche need, the software may not cover it. In addition, as with mastering any program, the learning curve can be quite steep.

In general, using software would be advantageous for companies that have a bigger budget for the development of a continuity plan. Software is also a good bet if you don’t have staff who are experts in continuity planning, or if you operate in an industry where a continuity plan is necessary, e.g., companies working with healthcare insurance, or manufacturing companies that have introduced ISO 9000.

Using Templates If you feel that your company is not ready for software you can use templates to help you develop your plan. These solutions are mostly written plans that you adapt to meet your business needs. They’re useful if you’re just starting to do continuity planning, as they provide a normally solid foundation, and are generally a lot cheaper than software.

A limitation to using templates is that they can be a little too basic at times, and may not meet your needs. Granted, most plans will follow a basic structure and your developer will need to adapt some steps for your relevant region and industry.

As each industry is different, it’s hard to make a recommendation on what type of planning style companies should take. We recommend you take your time, do your due diligence and weigh out what’s best for your business. No matter which method you choose to go ahead with, ensure that it’s easy to implement, and that you’ll be able to teach your staff how to run the plan.

If you feel really lost or are not sure what to do, talking to professional consultants could go a long way in helping you develop a plan. If you’d like to learn more about business continuity planning please contact us - we are happy to help.

Does your company use cloud storage services or peer-to-peer (P2P) networks for the storage and sharing of data? Many businesses are now using both these services in an effort to make work less complicated. But did you know that there are potential issues in relation to recoverability and security of data?

With the seizure of a number of cloud storage and sharing websites, including Megaupload, and the seemingly omnipresent malware in P2P files and the shaky security in relation to P2P networks, businesses have had their hands full staying secure. Do you know what your options are when it comes to data security?

Cloud Services Knowhow The recent seizure of Megaupload’s files and servers by the US Government caught many people and businesses unprepared. While Megaupload’s main purpose was file sharing, it was found that a large number of organizations were using their services to store files. If you had files stored on Megaupload, the chances of getting the files back are non-existent.

It needs to be pointed out that many cloud services don’t guarantee that files stored on the service will be recoverable in the event of a crash, or disruption in service, e.g., a government seizing servers. If you read the user agreements of a number of major cloud services, they all have clauses stating that if data stored on their service is lost for any reason, it’s gone forever, and the hosts can’t be held liable for losses.

Risks of P2P With high speed Internet widely available at low prices, P2P file sharing has become incredibly popular, it’s almost uncommon to find someone who has never used a P2P service. If you or your employees use P2P at your office, there are a number of potential security threats you should be aware of:

• The unknown share: If you put a file in a folder that is shared on a P2P network, it’ll be shared with all other people connected to that folder and almost anyone can access it. This is normally done by mistake, i.e., not looking where the file will be saved when you save it. There’s also malware out there that will move files into a shared folder which the developer of the malware can find and upload with ease and without the user knowing it is happening.
• Open network: Typically P2P works on open networks: users give and share. What this means is that when using P2P on a poorly configured network, the whole network could be unsecure, allowing for access to other computers connected to the network.
• Untracked data: If you share a document with another person, and they then share it with others, there is potentially, an unlimited amount of people that can get the data. If you want to take it back, it can be impossible to do so, even if the original document is deleted.
• Storage hijacking: There’s news of malware that has been developed with the purpose of downloading illegal material onto your hard drive. This could pose a problem if the data is found, as you will be liable.

What Should I do? With regards to cloud services, as with anything that comes with a contract, the first thing you should do is gain an understanding of it by utilizing reading material such as blogs, news articles and Wikis. It’s a pain in the neck, but it’ll help you understand the boundaries of the program and your responsibilities. Remember that if you go to court to get files back from a company, and it becomes known that you didn’t read the agreement, you’ll probably end up losing that case.

Second, it’s not recommended to keep single copies of data on one cloud service. Chances are high that in your business, you store your data and backups in a place separate from the computer. This makes sense with the cloud as well - keep your data with a number of different cloud services. If it’s important enough, have physical backups of what you put in the cloud.

For P2P networks there are also a number of steps you can take to protect the data on your network:

• The most obvious one is to ban employees from using any file sharing services outside of your network.
• If you do allow file sharing, it’s a good idea to establish and strictly enforce a protocol for this. You should also set which users are allowed to share files, and what files are appropriate to share. Be sure that all staff are aware of your policy and the measures that will be taken in the event of any deviations.
• Develop a system to classify documents by whether or not they can be shared, and who they can be shared with.
• If you work in an office where you need to share files, but don’t want to use a P2P network or the cloud, and are unsure of other solutions out there, don’t worry. There are companies that specialize in document sharing solutions that should be able to provide you with assistance.

The most important thing is that whatever the situation is, you take action to try to solve the problem while frequently revisiting the actions to ensure that they are working. If you’d like to learn more about document sharing over the cloud, or via P2P networks, give us a buzz. We’re more than happy to help.

Over the past 10 years, Apple has become one of the biggest companies in the world, and as such many businesses have started to use Mac OS X - much to the chagrin of PC users. But it doesn’t have to be so bad: there are some very useful features of Mac OS X that can help improve productivity and make your job easier. These include keyboard shortcuts.

When you first switch to OS X it can take a while to figure out the shortcuts, or to even find out if there is a shortcut for what you need, not to mention the confusing symbols used to indicate key strokes. Here’s a list of the most common shortcuts.

Symbols If you’ve looked online for shortcuts, you have undoubtedly seen a number of potentially confusing symbols before the letter or number - these are actually keys to press. The most commonly used symbols are:

• ⌘ Command. It’s found beside the spacebar on most Mac keyboards. If you’re using a keyboard that isn’t supplied by Apple, the Windows button should also work.
• ∧ Control.
• ⌥ Option. On Windows based keyboards, Alt will do the same thing.
• ⇧ Shift.
• FN Function. It’s found under F13 on most desktop keyboards, or in the bottom left of most laptop keyboards.

Finder Shortcuts The Finder is Mac OS X’s file system. It includes your desktop and all the folders on it. If you’re unsure whether you’re on the Finder or not, look at the top left of your screen beside the Apple icon. It will say Finder if you’re on it.

• ⌘+A Selects all files. To deselect simply left-click on empty space that’s not highlighted. To deselect one item simply hold ⌘ and click on the folder/file you don’t want to be selected.
• ⌘+I Retrieves information on a folder or file including name, size, creation date, etc.
• ⇧+⌘+N Creates a new folder in the window currently open. If you’re on the desktop, a new file will be created there.
• ⇧+⌘+Q Logs out. If you want to log out without waiting press ⌥+⇧+⌘+Q.
• ⌘+Delete If you press this after you’ve selected something, your selection will be moved to the trash. To empty the trash hit ⇧+⌘+Delete.
• ⇧+⌘+A Opens the Applications folder

Shortcuts for Applications and General These shortcuts will work in most applications, and will generally work on all other non-applications, including the Finder.

• ⌘+C Copies your selection.
• ⌘+Z Cuts your selection.
• ⌘+V Pastes what you’ve just copied or cut.
• ⌘+Z Undoes your last action.
• ⌘+H Hides the program you currently have open. The program won’t close, it’ll just be hidden, and can be opened again by clicking on its icon in the dock.
• ⌘+M Minimizes the window currently open.
• ⌘+TAB You will cycle to the other applications you have open. If you hold down ⌘, while pressing TAB, you’ll see the icons for open programs.
• ⇧+⌘+4 Selects a screenshot. When you press these keys, you’ll be able to drag and select a screenshot. You’ll hear a camera lens click when you let go indicating the picture has been taken, and the file will be on your desktop.
• ⇧+⌘+3 Takes a screenshot of the whole screen.
• ⌘+S Saves the document you have open.
• ⌘+F Searches within the window currently open.
• ⌥+⌘+ESCAPE Force quit. This is the same thing as Control + Alt + Delete on Windows.

These are the most useful keyboard shortcuts, but there are many more out there. If you would like to know more shortcuts, or more about the Mac OS X, please let us know - we’re happy to help.