by AJ Gyomber | Oct 23, 2019 | Business Productivity, Productivity, Tech Trends – News and General, Tech Trends and Tips
Offering an informative and courteous help desk is something that customers expect. They don’t want to be left on hold for long periods of time and they expect the person on the other end of the phone or chat session to be able to resolve their issue fast. It’s a tall... 
by AJ Gyomber | Oct 16, 2019 | Business Productivity, Productivity, Security, Tech Trends – News and General, Tech Trends and Tips
Protecting your data and IT infrastructure from unauthorized access is an ongoing challenge. There is no shortage of hackers trying to gain entry into your network so they can get their hands on things like login credentials, credit card details, and other sensitive... 
by AJ Gyomber | Oct 9, 2019 | Security, Tech Trends – News and General, Tech Trends and Tips
Backups tend to be one of those “out of sight, out of mind” things. We start one at some point, then often we don’t think about it again until we need to recover our data. But there are many things that can go wrong in between initiating the backup and trying to... 
by AJ Gyomber | Oct 2, 2019 | Productivity, Security, Tech Trends – News and General, Tech Trends and Tips
With the increasing occurrence of data breaches, it’s generally only a matter of time before you receive a notice in the mail or find out online that a vendor you use has been breached and your sensitive information has been compromised. It’s a helpless feeling when... 
by AJ Gyomber | May 15, 2019 | Productivity, Tech Tips, Tech Trends and Tips, VoIP, VoIP General
When it comes to cloud technologies, companies have been fast to adopt things like online cloud storage, backup, and productivity suites, like Office 365. But one cloud technology that is often overlooked is voice over internet protocol (aka VoIP). VoIP had a bumpy... 
by AJ Gyomber | Feb 20, 2019 | Tech Trends and Tips, Virtualization General
Virtualization sounds as if it’s something that makes the Holodeck on the Star Trek Enterprise happen. But this trending technology is actually about moving static technology resources into a fluid, internet-based environment. Think of how you’ve always been tied to a... 
